WA Massage Law Practice Questions - Washington Massage Therapist Jurisprudence Exam

Under Washington's RCW 18.130, what is the role of the DOH's Office of Customer Service for complaints?

To represent the licensee against the complainant To receive, evaluate, and triage complaints; route them to investigators if warranted; and inform complainants and respondents of their rights To prosecute criminal cases against licensees To set licensing fees only

Correct Answer:

To receive, evaluate, and triage complaints; route them to investigators if warranted; and inform complainants and respondents of their rights

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