Certified Contact Center Professional (CCCP)

Under the FDCPA, debt collection calls to a consumer's workplace are prohibited when which condition exists?

The consumer has not yet been contacted at home The consumer owes less than $500 The collector knows or has reason to know the employer prohibits such communications The call is made before 8 AM or after 9 PM

Correct Answer:

The collector knows or has reason to know the employer prohibits such communications

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