UK PCV Theory Test (Passenger Carrying Vehicle)

Under the Equality Act 2010, what is a 'reasonable adjustment' for a disabled bus passenger?

Changes to practices, policies, or physical features to remove barriers that disadvantage disabled passengers — the key is proportionality and practicality Only physical changes to the vehicle are required Reasonable adjustments are optional — operators may choose to make them Only applies to passengers in wheelchairs

Correct Answer:

Changes to practices, policies, or physical features to remove barriers that disadvantage disabled passengers — the key is proportionality and practicality

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