ALTA National Registration Practice Exam

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Two guests report similar gastrointestinal symptoms after eating the same catered meal. What should the manager do first as part of a proper outbreak response?

Discard every food item in the facility immediately Ask employees not to discuss the incident Record the complaint details and notify the regulatory authority as required Post the guests' names for staff review

Correct Answer:

Record the complaint details and notify the regulatory authority as required

Explanation:

Managers should document relevant complaint information, cooperate with the regulatory authority, and follow required reporting and investigation procedures rather than destroying evidence or concealing the event.

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