ServiceNow Certified Application Developer (CAD) Training Practice Test

The g_form.getReference() function works in the Service Portal client script.

True False Only on forms loaded in the classic UI Not supported in scoped apps

Correct Answer:

False

Explanation:

g_form.getReference() is part of the GlideForm API used on forms in the classic UI. Service Portal runs in a separate, Angular-based environment and does not expose the g_form object, so this method isn’t available in Service Portal client scripts. To resolve a reference value in the portal, you’d typically use a server call (such as GlideAjax or a Script Include) and bind the result in the portal widget instead. Hence, the statement is false.

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