ICA Specialist Certificate In Conduct Risk Practice Questions - ICA Specialist Certificate In Conduct Risk (Spec.Cert(Conduct)) Exam

Which statement best reflects a 'core component' of conduct risk management in a firm?

Identifying how products, sales practices, incentives and culture can create customer or market harm, then controlling those drivers Focusing exclusively on the firm's share price performance Ignoring front-line behaviour if policies exist on the intranet Measuring only IT system uptime as the conduct KPI

Correct Answer:

Identifying how products, sales practices, incentives and culture can create customer or market harm, then controlling those drivers

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