NYSTCE 071 Practice Questions - NYSTCE Educational Technology Specialist CST (071) Exam

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Several classroom computers can reach local network printers but cannot load any external websites, while the router shows an active internet connection. Which troubleshooting step most directly isolates the cause?

Replace each computer's keyboard and mouse Test whether the DNS server resolves a known domain name to an IP address Reinstall the word processing software on every machine Lower the monitor resolution on the affected computers

Correct Answer:

Test whether the DNS server resolves a known domain name to an IP address

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