NTN START Transit Practice Questions - NTN START Test For Transit Operator (Ergometrics START) Exam

A passenger insists they paid the fare, but you did not see them do so. The best approach is to:

Accuse them of lying and demand they pay again Politely explain you did not observe payment and ask them to confirm Stop the bus and refuse to move until they admit it Let it go and never address fare issues

Correct Answer:

Politely explain you did not observe payment and ask them to confirm

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