GED Social Studies Pre Test

Questions are based on the following passage. The consumer’s first line of defense is information. Before you buy any product— especially before you make a major purchase of any kind—get all the information you can about the manufacturer’s guarantee or warranty provisions. Remember, a guarantee is a statement by the manufacturer or vendor that he stands behind his product or service. Guarantees and warranties usually have limitations or conditions, so get all promises in writing. Before you buy any product or service covered by a guarantee or warranty, make sure you resolve these questions —What, exactly, is covered? —Whom should you call when you need repairs under the warranty? —Must repairs be made at the factory or by an “authorized service representative” to keep the warranty in effect? —Who pays for parts, for labor, for shipping charges? —How long does the warranty last? —If pro rata reimbursement is provided, what is the basis for it? —If the warranty provides for reimbursement, is it in cash or credit toward a replacement? Keep the warranty and sales receipt for future reference. The advice given to the consumer in this passage deals chiefly with