Emerit Food & Beverage Server Practice Questions - Emerit Food & Beverage Server Professional Certification Exam (TCP) Exam

A guest's appetizer is delayed while others have started. What is the most professional server response?

Acknowledge the delay, apologize, update the guest, and escalate to the kitchen or supervisor as needed Ignore it until the guest complains loudly Blame the kitchen in front of the table Remove everyone else's food until the late plate arrives

Correct Answer:

Acknowledge the delay, apologize, update the guest, and escalate to the kitchen or supervisor as needed

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