CELPIP-General Practice Questions - Canadian English Language Proficiency Index Program - General Exam

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Maria says to a clerk: "I ordered a blue jacket in size medium, but the package contained a black one in large." What does Maria want resolved?

She wants the store to apologize and offer a discount She wants to return the jacket for a full refund only She wants to exchange the jacket for different merchandise She wants the wrong colour and size corrected

Correct Answer:

She wants the wrong colour and size corrected

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