CDMS Practice Questions - EXIN EPI Certified Data Centre Migration Specialist Exam

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In the context of data centre migration planning, how does an Operational Level Agreement (OLA) differ from a Service Level Agreement (SLA)?

An OLA defines operational commitments between internal IT functional groups, whereas an SLA defines performance commitments to external business customers An OLA is legally binding in commercial court, whereas an SLA is an informal internal document An OLA dictates physical server hardware dimensions, whereas an SLA specifies power distribution topology An OLA only applies to cloud migrations, whereas an SLA only applies to physical migrations

Correct Answer:

An OLA defines operational commitments between internal IT functional groups, whereas an SLA defines performance commitments to external business customers

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