CII Certificate In Insurance - Insurance Broking Fundamentals (I10) Practice Test

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A sponsor wants to measure success only by model accuracy, but the business objective is to reduce claim-handling time. What should the project manager add?

A business KPI tied to claim-handling time A second accuracy metric with the same meaning A larger training dataset regardless of need A new programming language

Correct Answer:

A business KPI tied to claim-handling time

Explanation:

Technical model metrics should align with business success metrics. If the objective is faster claim handling, the project needs a KPI that measures the actual process outcome.

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