American Staffing Association (ASA) Staffing Certifications

What does 'total cost of workforce' (TCOW) analysis help staffing clients understand?

Only the hourly bill rate for contingent workers The full financial picture of labor costs including wages, benefits, training, turnover, and productivity impacts The staffing firm's profit margin per placement The client's annual payroll tax liability

Correct Answer:

The full financial picture of labor costs including wages, benefits, training, turnover, and productivity impacts

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