CVPM® Exam (Certified Veterinary Practice Manager)

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A practice manager at a new small animal clinic wants to track key performance indicators (KPIs) to assess financial health. Which KPI is calculated by dividing the total revenue from a specific period by the number of patient visits in that same period?

Revenue per Full-Time Equivalent (FTE) Doctor Client Retention Rate Average Client Transaction (ACT) Cost of Goods Sold (COGS) Percentage

Correct Answer:

Average Client Transaction (ACT)

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