Czech B2 Practice Questions - Certifikát Z češtiny B2 - Czech Language Certificate (Citizenship Exam) Exam

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Formální dopis začíná větou: 'Dovoluji si obrátit se na Vás ve věci nevyřízené stížnosti podané dne 15. března tohoto roku.' Jaký je záměr pisatele? (A formal letter begins: 'I take the liberty of addressing you regarding the unresolved complaint filed on 15 March of this year.' What is the writer's intention?)

To introduce himself to a new business partner To follow up on a complaint that has not yet been resolved To cancel a previously scheduled appointment To request information about application procedures

Correct Answer:

To follow up on a complaint that has not yet been resolved

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