Emerit Hotel GM CHGM Practice Questions - Emerit Hotel General Manager Professional Certification Exam (Certified Hotel General Manager - CHGM) Exam

Engineering reports a chiller running near failure during peak summer. The GM’s best operations priority is to:

Postpone repair until winter to protect short-term profit only Tell guests to open windows and ignore HVAC risk Ask sales to increase rates without addressing the asset Authorize urgent assessment/repair and contingency cooling plans to protect comfort and avoid mass complaints

Correct Answer:

Authorize urgent assessment/repair and contingency cooling plans to protect comfort and avoid mass complaints

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