FMP Practice Questions - Facility Management Professional (FMP) Exam

Emotional intelligence (EI) is emphasized in the FMP curriculum primarily because it helps facility managers:

Eliminate conflict entirely from their teams Recognize their own and others' emotions and use that awareness to guide decisions and relationships Replace the need for technical knowledge of building systems Avoid making unpopular decisions

Correct Answer:

Recognize their own and others' emotions and use that awareness to guide decisions and relationships

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