ENADE Design Practice Questions - ENADE Design - Exame Nacional De Desempenho Dos Estudantes Exam

Access More Questions
During the synthesis phase of user research, a design team develops an Empathy Map (formalized by Dave Gray / XPLANE). What are the standard quadrants of this tool, and what primary analytical value does it provide?
Correct Answer:
Says, Thinks, Does, and Feels, paired with Pains and Gains, structured to reveal underlying emotional motivations, latent aspirations, and cognitive friction across observable and unexpressed user behaviors.

Access more questions from this quiz

Continue to ENADE Design Practice Questions - ENADE Design - Exame Nacional de Desempenho dos Estudantes Exam for more practice questions and the full quiz experience.

Access More Questions