0621 Annex A Communications Practice Test

Confidentiality in communications means keeping information private and ensuring that only people who are authorized and who need to know can access it. The best choice highlights two practical ways to protect that privacy: restricting access to those who need to know and minimizing data collection and sharing. By giving access only to the minimum number of people necessary, you reduce the chance that sensitive information will be exposed, shared inappropriately, or leaked. Data minimization helps too because less information is stored or transmitted, which lowers the risk if a breach or mistake occurs. The other options contradict the idea of keeping information private. Publicly disclosing information, forwarding everything to all staff, or posting it on notice boards would make sensitive details widely accessible and erode confidentiality.