RSO Proctor Training Practice Test

Card Reader outage: what should be recorded?

Every resident who enters should be recorded in the sign-in sheet. No recording is necessary during outage. Only guests need to be recorded. The outage should be ignored.

Correct Answer:

Every resident who enters should be recorded in the sign-in sheet.

Explanation:

When a card reader is down, the system can’t automatically log who enters, so you rely on a manual record to keep track of access. Recording every resident who enters on a sign-in sheet creates a complete audit trail: it shows who was on site, when they arrived, and helps with safety, security, and any post-outage reconciliation or investigations. This should cover everyone entering—staff, residents, and visitors—not just a subset like guests. Options that skip recording, limit it to guests, or ignore the outage fail to provide the necessary accountability and safety documentation.

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