AHLEI CGSP Practice Questions - AHLEI Certified Guest Service Professional Exam

Anticipating guest needs means a guest service professional should primarily:

Wait until the guest asks for something before acting Proactively notice and meet needs before the guest has to ask Offer the same standard items to every guest regardless of context Limit interaction to keep service efficient

Correct Answer:

Proactively notice and meet needs before the guest has to ask

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