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A Wise user suspects that their account has been compromised after noticing a transaction they did not authorize. After immediately freezing their card in the app, what is the CRITICAL next step they should take?

Wait 24 hours to see if the transaction is reversed automatically. Change their registered email address. Contact Wise support immediately to report the unauthorized activity and secure the account. Post about the issue on social media to warn other users.

Correct Answer:

Contact Wise support immediately to report the unauthorized activity and secure the account.

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