Emerit Director Of Housekeeping TCM Practice Questions - Emerit Director Of Housekeeping Professional Certification Exam (Tourism Certified Manager - TCM) Exam

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A sudden bus-tour early check-in request arrives while half the departure rooms are still dirty. The director's best first action is to:

Refuse all early check-ins without coordinating options Pull all public-area cleaners permanently off floors for the week Tell guests to clean their own rooms until staff catch up Prioritize a sequenced clean plan with front office: identify ready rooms, reassign crews, and communicate realistic ready times

Correct Answer:

Prioritize a sequenced clean plan with front office: identify ready rooms, reassign crews, and communicate realistic ready times

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