Salesforce Business Analyst Practice Questions - Salesforce Certified Business Analyst Exam

Access More Questions

A Salesforce business analyst is preparing to discover requirements for a new Service Cloud rollout. Who should be classified as a primary stakeholder?

The cleaning crew that services the office where agents work The frontline service agents who will use Service Cloud daily A neighboring company's IT manager The vendor's marketing team for an unrelated product

Correct Answer:

The frontline service agents who will use Service Cloud daily

Access more questions from this quiz

Continue to Salesforce Business Analyst Practice Questions - Salesforce Certified Business Analyst Exam for more practice questions and the full quiz experience.

Access More Questions