Salesforce AI Associate Practice Questions - Salesforce Certified AI Associate Exam

Access More Questions

A Salesforce admin needs to summarize an open service case in plain language for an agent. Which type of AI is BEST suited to this task?

Predictive AI, because it forecasts future outcomes Generative AI, because it produces new content such as a written summary Rule-based automation, because it follows a fixed flow Robotic process automation, because it clicks through a UI

Correct Answer:

Generative AI, because it produces new content such as a written summary

Access more questions from this quiz

Continue to Salesforce AI Associate Practice Questions - Salesforce Certified AI Associate Exam for more practice questions and the full quiz experience.

Access More Questions