BCS Modelling Business Processes Practice Questions - BCS Practitioner Certificate In Modelling Business Processes Exam

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A retailer models its order-to-fulfilment flow so customers can see expected lead times and fewer orders are cancelled due to unclear status. Which benefit category does this primarily illustrate?

Benefits only for payroll processing Benefits only for the IT architecture team Benefits for customers Benefits only for facilities management

Correct Answer:

Benefits for customers

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