CISI Investment Advice Diploma Practice Questions - CISI Level 4 Investment Advice Diploma (IAD) Exam

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A retail client is unhappy with the service from an authorised firm and the firm's final response does not resolve the complaint. To which body can the client refer the complaint for free, independent adjudication?

The Financial Services Compensation Scheme (FSCS) The Prudential Regulation Authority (PRA) The Competition and Markets Authority (CMA) The Financial Ombudsman Service (FOS)

Correct Answer:

The Financial Ombudsman Service (FOS)

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