Salesforce Advanced Field Service AP Practice Questions - Salesforce Advanced Field Service Accredited Professional (AP-209) Exam

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A skill requirement on a work type specifies a Skill Level of 7. A resource has the same skill at level 5. With the Match Skills work rule active, what happens?

The resource is excluded because their skill level is below the required level The resource is included because they have the skill at any level The resource is included but ranked last The skill level is ignored and only the skill name matters

Correct Answer:

The resource is excluded because their skill level is below the required level

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