CMQ OE Practice Questions - ASQ Certified Manager Of Quality Organizational Excellence Exam

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A cross-functional team has been meeting for three months but is experiencing significant conflict between engineering and production members. What facilitation technique should the team leader use to address this?

Separate the departments into different teams Use interest-based problem solving to identify common goals Allow the conflict to continue as it drives innovation Remove members who express disagreement

Correct Answer:

Use interest-based problem solving to identify common goals

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