CeMAP Module 1 Practice Questions - CeMAP Module 1 (Financial Services, Regulation And Ethics) Exam

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A consumer is dissatisfied with how a regulated firm handled their complaint. Which body provides a free, independent service to resolve the dispute without going to court?

The Financial Conduct Authority The Prudential Regulation Authority The Financial Ombudsman Service The Competition and Markets Authority

Correct Answer:

The Financial Ombudsman Service

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