APMG Agile Change Agent Practice Questions - APMG International Agile Change Agent Certification Exam

Which of the following BEST describes the 'benefits-led' approach to defining business need in Agile Change Management?

Starting from the desired outcomes and benefits, then working backwards to identify what work must be done Conducting a cost-benefit analysis before any change activities begin to justify the investment Asking stakeholders to define the technical requirements for the new system before identifying users Listing all required system features and then calculating which features deliver the most ROI

Correct Answer:

Starting from the desired outcomes and benefits, then working backwards to identify what work must be done

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