CMGT-BC Practice Questions - CMGT-BC Nursing Case Management Exam

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A case manager is developing a health education plan for a patient with low health literacy and a new diagnosis of diabetes. Which strategy is most likely to be effective?

Providing the patient with a comprehensive, text-heavy booklet on diabetes management. Using the 'teach-back' method to confirm the patient's understanding of key concepts after a verbal explanation. Recommending the patient watch a series of lengthy online videos with medical terminology. Advising the patient to ask their pharmacist if they have any questions about their new medications.

Correct Answer:

Using the 'teach-back' method to confirm the patient's understanding of key concepts after a verbal explanation.

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