Police Captain Practice Questions - Police Promotional Exam - Captain (Upper Command) Exam

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A captain leads a 3-year strategic plan rollout. Under the Balanced Scorecard framework (Kaplan & Norton) adapted for policing, the four perspectives most commonly used are:

Financial, customer, internal process, learning and growth Patrol, investigation, support, administration Hiring, training, deployment, discipline Crime, calls, arrests, citations

Correct Answer:

Financial, customer, internal process, learning and growth

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