Salesforce B2B Solution Architect Practice Questions - Salesforce Certified B2B Solution Architect Exam

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A B2B Solution Architect is asked to lead a discovery workshop for a manufacturer rolling out Sales Cloud, CPQ, B2B Commerce, Service Cloud, and Field Service. Which activity should occur FIRST to set the foundation for a multi-cloud blueprint?

Build a high-fidelity entity-relationship diagram for every cloud Capture business capabilities and personas, then map them to cloud features Draft the integration sequence diagrams for the order-to-cash flow Choose the middleware platform and licensing tier

Correct Answer:

Capture business capabilities and personas, then map them to cloud features

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