Certified Surgical Technologist (CST) Practice Exam

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A patient arrives for a scheduled service that requires prior authorization, but no authorization is on file. What is the best first response by the practice?
Correct Answer:
Verify whether authorization is required and obtain it or explain the financial implications before proceeding
Explanation:
The practice should verify the payer requirement and resolve authorization before service when possible, while communicating potential patient financial responsibility.

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