Western Governors University (WGU) MGMT4400 C721 Change Management Practice Test

In Balogun and Hope-Hailey's Change Model, the horizontal axis captures the end result of the change initiative—whether the outcome is a transformation or a realignment. A transformation means a broad, fundamental overhaul of strategy, structure, and capabilities across the organization, while a realignment involves adjusting existing components to fit new conditions without a full-scale overhaul. This axis is about what the change ultimately achieves, not how fast it happens or the method used. The vertical axis, by contrast, describes the nature or pace of change—incremental versus big bang. So choices that refer to pace or to the process (evolution, revolution) don’t describe the horizontal end-state dimension. Therefore, the option that labels the horizontal axis as End Result: Transformation and Realignment matches the model’s structure exactly.