Situational Judgement Test (SJT)

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You are currently employed in a high street branch of a large international bank as a graduate trainee. Your boss has requested that you think about what you might suggest improving business development chances inside the branch. Recently, a number of initiatives that offer small- and medium-sized enterprises (SMEs) solutions have been put in place, but the branch assistants' team has had limited success in selling the packages to bank customers. The group has received training on these solutions, and it appears that other branches are successfully marketing them to SMEs in their region. The group at your branch is directly in charge of these kinds of sales, and their specific goals reflect this. What do you think you're "LEAST LIKELY" to do next?

Offer to run another briefing on the solutions on offer for the branch members who are speaking to customers about them. Suggest to your manager that you arrange a free networking/business development event for key local businesses one evening at a nearby hotel. Suggest that you could spend a few days calling local businesses to discuss the offer with them and to try and close some sales yourself in that way. Speak to colleagues in the more successful branches and ask them what they are doing that is proving to be so successful in relation to these initiatives.

Correct Answer:

Suggest that you could spend a few days calling local businesses to discuss the offer with them and to try and close some sales yourself in that way.

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