PMI GMetrix Practice Test

In project management, the formal acceptance of completed deliverables comes from the person who will use or receive the product—the customer or their designated representative. They define the acceptance criteria and decide whether a deliverable meets them, then sign off if it does. The project manager coordinates this verification, ensuring the deliverable is ready for acceptance, but does not unilaterally decide acceptance. Internal managers may check compliance with standards, but they aren’t the final sign-off authority for customer-delivered work. The project sponsor, while a key governance role responsible for funding and benefits, typically does not have the final say on each individual deliverable’s acceptance. Therefore, the one who does not have final authority on verifying deliverables is the project sponsor.