OH Cosmetology Practice Questions - Ohio State Cosmetology Licensing Exam

What is the recommended approach for handling client complaints in a Ohio salon?

Ignore complaints Listen actively, empathize, document, offer resolution, and follow up Refer all complaints to the Board Ask the client to leave

Listen actively, empathize, document, offer resolution, and follow up

Access more questions from this quiz

Continue to OH Cosmetology Practice Questions - Ohio State Cosmetology Licensing Exam for more practice questions and the full quiz experience.