OET Nursing Practice Questions - Occupational English Test (Nursing) Exam

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A ward memo to nursing staff states: 'Hand hygiene compliance audits last quarter fell below the 90% target on two units. From Monday, all staff must perform hand hygiene at each of the WHO Five Moments, and unit managers will conduct random observations.' What is the main purpose of this memo?
Correct Answer:
To announce a corrective action plan after audit results dropped below target

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