NSW HSC Minimum Standard Reading Practice Questions - NSW HSC Minimum Standard Reading Test (NESA) Exam

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Read the staff memo excerpt below: 'Subject: Shift Roster Modification Procedure All shift swap requests must be submitted via the online employee portal at least 48 hours prior to the scheduled shift. Verbal agreements between team members are not recognized. If an emergency arises less than 48 hours before your shift, you must telephone the duty manager directly. Emailing or texting the duty manager during emergency situations is insufficient, as digital messages may not be monitored outside standard office hours.' What must an employee do if an emergency prevents them from working a shift scheduled in 12 hours?
Correct Answer:
Telephone the duty manager directly

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