NHA CBCS Practice Questions - NHA Certified Billing And Coding Specialist Exam

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A billing specialist receives a phone call from a patient's adult sister asking for the date of the patient's last office visit. The patient has not signed any release authorizing disclosure to the sister. Which response is most consistent with HIPAA?

Confirm the date because family members are exempt from HIPAA Decline to confirm or deny that the patient has been seen and refer the caller to the patient Provide the visit date but withhold the diagnosis Mail a copy of the visit summary to the sister's address listed in the chart

Correct Answer:

Decline to confirm or deny that the patient has been seen and refer the caller to the patient

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