NESTOR Session 91 Exam 1 Practice

In de-escalation, talking with the person and using calm, respectful communication is the main tool to prevent force. When you speak in a steady tone, listen actively, acknowledge the other person’s feelings, and give options and boundaries, you reduce fear and aggression. This helps the other person feel heard and understood, which lowers adrenaline and makes it easier to find a peaceful resolution. Clear dialogue creates time and space for thoughts to settle, so cooperation can emerge without coercion. Increasing force tends to raise tension and provoke resistance, which is exactly the opposite of de-escalation. Ignoring the situation leaves risk unaddressed and can allow things to spiral. Delaying action can be appropriate in specific scenarios, but without a plan, it doesn’t directly prevent the need for force. So, using effective communication is the best approach to prevent having to resort to force.