NAVTA AVA Practice Questions - Approved Veterinary Assistant (AVA) Exam

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A new client calls to schedule an appointment for a puppy that has not yet received any vaccinations. Which scheduling approach best protects the puppy and other patients in the clinic?

Schedule during the busiest part of the day so the doctor is already in the building Schedule during a quieter appointment block and keep the puppy off the lobby floor Tell the owner to walk the puppy through the lobby to socialize before the exam Refuse the appointment until the puppy has finished its vaccine series

Correct Answer:

Schedule during a quieter appointment block and keep the puppy off the lobby floor

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