MPI Manitoba Class 5 Knowledge Test

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John has placed an order for Saree on 5th Dec 2014 which is getting supplied through our Vendor & it is still on "Packed" status even on 6th Dec 2014. What is the process to be followed if customer call us regarding the order?
Correct Answer:
Inform customer to wait for 24-48 hrs for the order status to move to Shipped & incase if the status remains unchanged even post that request to call us & we shall initiate task WIP/Packed more than 24 hrs & provide TAT

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