LC Business Practice Questions - Leaving Certificate Business Exam

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A consumer buys a faulty laptop online and the trader refuses any remedy. Which body primarily deals with individual consumer disputes of this type in Ireland?

Enterprise Ireland The Central Bank of Ireland only The Industrial Development Agency (IDA Ireland) The Competition and Consumer Protection Commission (CCPC) for enforcement/advice, with the Small Claims procedure available for many money claims

Correct Answer:

The Competition and Consumer Protection Commission (CCPC) for enforcement/advice, with the Small Claims procedure available for many money claims

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