ITIL 4 SL Practice Questions - ITIL 4 Strategic Leader Exam

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A service provider's annual roadmap keeps drifting toward short-term operational noise. Which planning practice best keeps the roadmap aligned to strategy?

Link initiatives to mission, strategic objectives, and measurable outcomes Fill the roadmap with every request raised by business units Approve work only when a supplier recommends it Measure success only by the number of completed tasks

Correct Answer:

Link initiatives to mission, strategic objectives, and measurable outcomes

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