ITIL 4 MP Practice Questions - ITIL 4 Managing Professional Exam

Which statement about the service value chain and service value streams is correct?

They are identical terms in ITIL 4 The service value chain is a generic operating model, while value streams show a specific path through it Value streams only apply to software development teams The service value chain only covers support activities

Correct Answer:

The service value chain is a generic operating model, while value streams show a specific path through it

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