ITIL 4 Foundation Practice Questions - ITIL 4 Foundation Certification Exam

What is the primary definition of a "service" according to ITIL 4?

A technical solution provided by IT departments to end users A means of enabling value co-creation by facilitating outcomes that customers want to achieve Any activity performed by a service provider for monetary compensation A contractual agreement between a vendor and a client

Correct Answer:

A means of enabling value co-creation by facilitating outcomes that customers want to achieve

Access more questions from this quiz

Continue to ITIL 4 Foundation Practice Questions - ITIL 4 Foundation Certification Exam for more practice questions and the full quiz experience.

Access More Questions